Mia Home does not grant or imply any warranties on any merchandise. All warranties provided, if any, are manufacturer’s warranties.
For warranty services and info simply contact:
Hunter Douglas at 1-800-789-0331 Weekdays 9am to 8pm (ET).
The Hunter Douglas Lifetime Limited Warranty, applicable for U.S. customers only, works as below:
• Hunter Douglas window fashion products are covered for defects in materials, workmanship or failure to operate for as long as the original retail purchaser owns the product (unless shorter periods are provided below)
• All internal mechanisms.
• Components and brackets.
• Fabric delamination.
• Operational cords for a full 7 years from the date of purchase.
• Repairs and/or replacements will be made with like or similar parts or products.
• Hunter Douglas motorization components are covered for 5 years from the date of purchase.
• Any conditions caused by normal wear and tear.
• Abuse, accidents, misuse or alterations to the product.
• Exposure to the elements (sun damage, wind, water/ moisture) and discoloration or fading over time.
• Failure to follow our instructions with respect to measurement, proper installation, cleaning or maintenance.
• Shipping charges, cost of removal and re-installation.